IDC MarketScape Report: Xiaoice Leads in China’s AI Digital Human Market
Recently, IDC, a global leader in IT market research and consulting, released the “IDC MarketScape: China AI Digital Human Products 2024 Vendor Assessment” report. Xiaoice Company was categorized as a leader, excelling in both capability and strategy dimensions, with its digital human capabilities ranking first.
Comprehensive Capabilities of Xiaoice
The report highlighted: “Xiaoice’s AI digital human technology is comprehensive, being one of the few full-stack companies that possess 2D & 3D digital human modeling, speech synthesis, conversational ability, large models, and AIGC capabilities, with outstanding algorithmic and engineering skills. In terms of products, Xiaoice has a complete digital human automated production line that supports CPU inference, significantly saving computing costs for clients requiring private deployments. In market expansion, the Xiaoice platform has reached 100,000 registered users from B2B enterprises, covering both large clients and SMEs.”
Evaluation Focus and Methodology
The IDC MarketScape report focuses on end-to-end digital human production vendors, using the IDC MarketScape vendor assessment model. It evaluates vendors across dozens of metrics in capability and strategy dimensions through discussions, surveys, and interviews with market leaders, participants, and end users. The goal is to objectively reflect the development and competitive landscape of AI digital human products in China, providing a reference for technology buyers.
Xiaoice’s Strategic Approach
Xiaoice adheres to the “Digital Human + Large Model” strategy, leveraging leading technologies such as the Xiaoice large model, neural network rendering, and super natural voice. It has built a comprehensive product system of AI digital humans, with high, medium, and low-end offerings that cater to different enterprise development stages and diverse business scenarios. Xiaoice has successfully empowered over ten vertical industries including finance and insurance, smart automotive, real estate, culture and tourism, government, education, retail, and internet sectors, with clients covering major industry leaders like China Merchants Group, Sequoia China, and Vanke Group.
Advanced Technology and Market Impact
With its advanced full-stack large model and self-developed AI underlying capabilities, Xiaoice has enhanced the overall naturalness of digital humans to a level indistinguishable from real humans, achieving ultra-low latency human-computer real-time interaction at 800 milliseconds. Through a comprehensive SaaS platform tool, users can independently manage digital assets and configure digital human work.
Notably, based on Xiaoice’s trillion-parameter large model base and Agent construction framework, along with its complete interactive digital employee capability building and enhancement platform—the Digital Brain Platform—all Xiaoice digital employees are equipped with powerful and rich professional interaction suites. This allows them to understand clients better and integrate enterprise knowledge and business, with interaction precisely tailored to native business workflows.
Future Prospects of AI Digital Human Market
IDC predicts that by 2026, the Chinese AI digital human market will reach 10.24 billion yuan. Cheng Yin, IDC’s AI Research Manager, stated: “The AI digital human market is undergoing an upgrade moment in 2023–2024. With advances in large-scale pre-training models and generative AI technologies, AI digital human technology providers are upgrading their products based on foundational large model capabilities in semantic fields or industry-specific models to enhance interaction experiences in specific scenarios. In the future, ultra-large-scale pre-training models in expressions, actions, voice, visual, and even multimodal fields will further develop, enhancing capabilities in character modeling, interaction, and decision-making. Additionally, AI digital human technology will become increasingly popular as technology becomes more accessible, reducing usage and cost barriers, accelerating the arrival of an era where everyone has an AI digital human.”
Source: IDC