Ookla has launched Speedtest Pulse, a new diagnostic device built to help internet service providers and enterprises validate network performance and address connectivity issues more efficiently. The tool uses smartphone-based testing to deliver clear insights, giving technicians a practical way to assess real-world performance during installations and troubleshooting visits.
The release comes at a time when Wi-Fi reliability has become essential for both homes and businesses. As connected devices continue to grow in number and network environments become more complex, ensuring consistent performance has become increasingly important. For enterprises managing large multisite setups, identifying and resolving issues across dozens or hundreds of locations requires dependable tools that offer both accuracy and speed. For ISPs, the ability to verify connection quality during installation and reduce repeat support calls plays a major role in improving customer satisfaction.
Stephen Bye, President and CEO of Ookla, explained that although providers may deliver strong speeds to homes and offices, the user experience often depends on the quality of in-home or on-site Wi-Fi. He noted that technicians are often limited by diagnostic tools that either lack depth or are too expensive for wide deployment. Speedtest Pulse aims to fill that gap by offering a more accessible solution based on the same technology trusted by large enterprises worldwide.
Speedtest Pulse features two primary modes. Active Pulse is designed for guided testing during installation or troubleshooting. It helps technicians determine whether an issue originates from the incoming connection, the local Wi-Fi environment, or a specific device. After completing a test, Pulse converts the collected data into performance insights and practical recommendations. It also generates a detailed report that technicians can share with customers or use as a reference for future support cases.
The second mode, Continuous Pulse, is expected to roll out in 2026. This upcoming feature is designed for longer-term monitoring, allowing teams to leave the device in place to collect ongoing performance data. This helps identify intermittent issues that may not appear during a single on-site test. Ookla says this capability can reduce repeated technician visits, reveal problems earlier, and build a stronger picture of overall network stability.
Anssi Tauriainen, SVP of Engineering at Ookla, noted that the company developed Speedtest Pulse to help technicians interpret complex RF and throughput metrics more easily. Instead of presenting large amounts of raw data, the tool offers guidance aimed at resolving issues more accurately and efficiently.
Speedtest Pulse is supported by Speedtest’s global network of more than 15,000 servers, ensuring that results reflect true last-mile performance. It integrates directly with Speedtest Insights, making it easier for organizations to monitor performance across multiple locations and incorporate the data into their existing management platforms.
